a. No returned products will be accepted without an authorized RA number. Any return request not authorized by the customer service team will not be honored.
b. Only manufactured defect merchandise can be returned within 2 days after receipt of goods. Customers have to report missing items from the order within 2 days. All returns must be in original outer box and package.
c. Shipping charges on returned products are the responsibility of the customer. Items must be unused, undamaged, and in original packaging, and all the items in the package must be intact. If not, the buyer is responsible for all incurred fees and no refund will be issued. Return packages should be authorized.