Currently we do not have a fixed MOQ yet. However, products are packed by case or inner pack, so order quantities will need to follow the packaging quantity for each product. The number of pieces per case or inner pack varies by product. Also, to save on shipping costs and make packing more convenient, we recommend ordering by pallet, which can include several different products together.

What payment methods do you offer?

We currently accept Online Payment (Credit Card, Affirm etc.), Wire Transfer/ACH, and Zelle as payment methods. All orders must be paid in full before shipment

For Credit Card and other online payments, a 3% processing fee will be applied.

For Wire Transfer/ACH or Zelle payments, payment proof must be uploaded for our verification. We will begin preparing your order once the payment is received.

For any questions, please contact us at sales-support@pfa.com.

What shipping methods do you offer?

We currently offer Shipping and Self Pickup.

For Self Pickup orders, please allow 2-3 business days period for our staff members to prepare your order. We will contact you once your order is ready for pickup. Please arrange your pickup time with us in advance.

West Coast Warehouse

Warehouse Address: California / Vernon

2660 East 37th Street, Vernon, CA 90058

East Coast Warehouse

Warehouse 1: 75 Ethel Rd, Edison, NJ 08817

Warehouse 2: 100 Saw Mill Road, Edison, NJ 08817

Shipping costs may vary depending on the distance, weight, and dimensions of your order. Our system will automatically calculate the shipping cost when you submit your order, and you can find it in your Order Summary.

For small quantity orders, please contact us and we will manually adjust the shipping cost for you.

1. No returned products will be accepted without an authorized RA number. Any return request not authorized by the customer service team will not be honored.

2. Only manufactured defect merchandise can be returned within 2 days after receipt of goods. Customers have to report missing items from the order within 2 days. All returns must be in original outer box and package.

3. Shipping charges on returned products are the responsibility of the customer. Items must be unused, undamaged, and in original packaging, and all the items in the package must be intact. If not, the buyer is responsible for all incurred fees and no refund will be issued. Return packages should be authorized.

For any questions, please contact us at support@pfa.com

Why do you require a Resale Certificate?

We require a valid Resale Certificate to verify that you are a qualified reseller and meet our wholesale account requirements. Our wholesale program is intended for physical retailers and distributors only.

For any questions, please contact us at sales-support@pfa.com